Provide customers with free equipment technical consultation, sample testing, equipment selection and other services.

Service personnel provide on-site services for customers, including first-time equipment installation guidance, debugging and operation, fault clearance, etc.

During the equipment installation, debugging, and trial production at the customer's site, our company provides thorough and detailed technical guidance. We also offer free training to the customer's operators and maintenance personnel, enabling them to proficiently use, maintain, and service the equipment, as well as troubleshoot common faults.

Han′s Matrix3D has established four major Marketing Centers: Southern, Northern, Southwestern Key, and Overseas, with resident technical service personnel to provide customers with comprehensive after-sales service.

Professional customer service is online 24/7. Upon receiving after-sales requests from customers, professional after-sales personnel will arrive at the customer's site within 48 hours. Meanwhile, we provide machine tool system upgrade services to ensure customers always use the most advanced machine tool systems.